Spool error need to close |
Spooler error need to close - The print Spooler is not running
You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close"Step 1: Start the computer in safe mode
Start the computer in safe mode in order to remove spool files. To do this, follow these steps:
Step 2: Delete the spool printer and driver files
In safe mode, delete the spool printer and driver files. To do this, start Microsoft Windows Explorer, and then delete all the files and the folders in the following two folders (where C: is the drive where Windows XP is installed):
Step 3: Edit the registry
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
First, remove the Windows NT subkeys
Remove the potentially problematic registry entries for Windows NT x86 service subkeys. These may have been installed by third-party printer setup programs and may be interfering with the print spool service. Follow these steps to keep the drivers, print spools, and registry entries that were included with Windows and to remove all other drivers, print spools, and registry entries that may be causing issues.
Second, remove registry entries for the default print monitors
Remove the potentially problematic print monitor subkeys that may be interfering with the printer that you want to use. These may have been installed by third-party printer setup programs. Follow these steps to keep the print monitors and registry entries that were included with Windows and to remove all other print monitors and registry entries that may be causing issues.
Step 4: Install the printer and print a test page
Reconnect the printer cable to the computer, install the printer according to the manufacturer’s instructions, and then try to print a test page.
OR
- Restart the computer by clicking "Start," clicking "Shut Down" and clicking "Restart."
- Press the "F8" key repeatedly as the computer boots until the boot menu appears on the screen. - Select "Safe Mode" in the boot menu using the arrow keys and press "Enter." If you're asked to select an operating system, select the Windows XP system and press "Enter."
- Click "Start" when the desktop appears, click "Run," type "C:\Windows\System32 \Spool\" into the run dialog and press "Enter."
- Right-click the "Printers" folder in the Spool folder and click "Delete" to delete it. - Double-click the "Drivers" folder in the Spool folder, then right-click the "W32x86" folder in the Drivers folder and click "Delete" to delete it. - Click "Start," click "Run," type "Regedit" into the run dialog and press "Enter." Navigate to the
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86" key in the left pane of the Registry Editor.
- Examine the subkeys under the "Windows NT x86" key in the left pane. If you see any subkeys other than the "Drivers" and "Print Processors," right-click the "Windows NT x86" key, click "Export" and save the contents of the key to a file, then delete the other subkeys by right-clicking them and clicking "Delete" for each.
- Navigate to the "HKEY_LOCAL_MACHINE\SYSTEM \CurrentControlSet\Control\Print\Monitors" key in the left pane of the Registry Editor.
- Examine the subkeys under the "Monitors" key in the left pane. If you see any subkeys other than the "BJ Language Monitor," "Local Port," "PJL Language Monitor,"
- "Standard TCP/IP Port" and "USB Monitor" keys, right-click the "Monitors" key, click "Export" and save the contents of the key to a file, then delete the other subkeys by right-clicking them and clicking "Delete" for each.
- Unplug the printer if it's connected to the computer and restart the computer. - Reconnect the printer after the computer finishes restarting and install it normally. |
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